Contact us
We read every message. The best way to reach us is by email:
What to include
To help us answer quickly, please tell us:
- which tool you were using (the page address is ideal);
- what you expected to happen and what happened instead, including any error message;
- your browser and device, for example "Chrome on Windows 11" or "Safari on iPhone";
- roughly how large the file was and how many pages or images it had.
Please don't send confidential files
Most of our tools are designed so that your documents never leave your device. Emailing them to us would defeat that purpose. Do not attach contracts, statements, ID documents or anything confidential. If a specific file causes a problem, describe it, or create a small sample file without personal information that reproduces the issue.
Response times
We are a small team and usually reply within a few working days. We can't offer real-time support or help recover files whose password you don't know, because we never have access to your files or passwords.
Other questions
- Privacy questions or data requests: see our Privacy Policy, then email us.
- Questions about file-size or batch limits: say which tool you used and roughly how large your files are.